Privacy Policy and Data Protection

Your Privacy Matters to Us

At Zenoralquinth, we understand that financial planning requires trust, and trust begins with protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services.

We're committed to maintaining the highest standards of data protection while providing you with exceptional financial planning consultations and analytical reviews

Information We Collect About You

To provide personalized financial planning services, we collect several types of information. Here's what we gather and why:

• Contact details including name, email address, phone number, and mailing address for communication and service delivery
• Financial information such as income, expenses, assets, and goals to provide relevant consultation and analysis
• Usage data including website interactions, consultation preferences, and service utilization patterns
• Technical information like IP address, browser type, and device information for security and website optimization

How We Use Your Information

We use the information we collect to provide and improve our financial planning services. Specifically, we use your data for:

• Delivering personalized financial consultations and analytical reviews tailored to your specific situation and goals
• Communicating with you about your subscription, appointments, and relevant financial planning insights
• Improving our services through analysis of usage patterns and feedback to better serve our clients
• Ensuring security and preventing fraud through monitoring and verification processes

Legal Basis for Processing Your Data

Under Malaysian data protection regulations, we process your personal data based on the following legal grounds:

How We Share Your Information

We respect your privacy and limit data sharing to essential business purposes. We may share your information in these situations:

• With trusted service providers who help us deliver our services, such as payment processors and secure cloud storage providers
• When required by Malaysian law, court orders, or regulatory authorities such as Bank Negara Malaysia
• With your explicit consent for specific purposes, such as referrals to other professional services you've requested

How We Protect Your Information

We implement robust security measures including encryption, secure servers, regular security audits, and strict access controls to protect your personal and financial information from unauthorized access, alteration, or disclosure.

Your Privacy Rights and Controls

You have important rights regarding your personal information. Under Malaysian privacy laws and international standards, you can:

• Request access to the personal information we hold about you and receive a copy of your data
• Ask us to correct or update any inaccurate or incomplete personal information
• Request deletion of your personal information when it's no longer necessary for our services
• Request a copy of your data in a structured, commonly used format for transfer to another service
• Object to certain types of data processing, particularly for marketing or profiling purposes

Cookies and Website Tracking

We use cookies and similar technologies to enhance your website experience, remember your preferences, and analyze site usage. You can control cookie settings through your browser or our preference center.

For detailed information about our cookie practices, please review our separate Cookie Policy Cookie Policy

How Long We Keep Your Information

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically kept for seven years as required by Malaysian regulations, while marketing preferences are maintained until you withdraw consent.

Children's Privacy Protection

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we discover we have inadvertently collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes via email or website notices before they take effect.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with your account privacy settings, please reach out to us